TERMS & CONDITIONS
CLASSES
All our classes are non-refundable, non-transferable and have strict expiration dates.
Unbooked drop-in classes are valid for 10 days (as of purchase date).
CLASS PACKS
Class packs cannot be shared.
10 Class packs are valid for six months (as of purchase date).
Class packs are not extendable.
Class packs are not refundable.
SPECIAL OFFERS CLASS PACKS
Special Offers class packs have validity that may differ from Class Packs (i.e. they may last for 3 months)
INTRODUCTORY OFFER
Introductory Offer is only available for new customers only.
Only 1 purchase per customer.
Expires after 30 days of the sale date.
Offers cannot be combined with any other sale, promotion, discount, and/or offer.
Offer is not refundable.
Offers cannot be sold or otherwise bartered.
*Please check our website for workshop schedule.
MONTHLY DIRECT DEBIT
2 Months minimum commitment.
Written request to cancel your Direct Debit contract must be provided by emailing info@chrisom.yoga with the subject ‘Direct Debit Cancellation’. This must be sent with a minimum of 20 days before your next monthly payment is due to be taken.
Direct Debit Contracts cannot be shared between students.
Direct Debit Payments cannot be prorated, cancelled or refunded.
BOOKING CLASSES, WORKSHOPS & COURSES IN ADVANCE
You may book in advance for classes, workshops & courses online or in the studio (we do not accept class booking over the phone or email).
Although you have booked in for the class, workshops or course, you must still check in with reception desk so that we know you are in the studio.
There is a limit to how many students can be in the studio. This cannot be exceeded and we appreciate you compliance with this.
TREATMENTS
Treatments are not arranged by our yoga advisers at our studio. Please call or email to the practitioner to make a booking.
CLASSES, WORKSHOPS & COURSES: CANCELLATION POLICY
You many cancel a pre-booked class up to 2 hours before the class. If you do not cancel you will be charged, and the class will not be refundable.
All workshops and courses purchased at the studio or online are non-refundable.
CO YOGA reserves the right to cancel the course or workshop at any time. If the course or workshop is cancelled prior to the starting date, it may be rescheduled and if students cannot attend the new course or workshop, 100% refunds will be made, or the option of being transferred to another workshop or course of equal value. CO YOGA is not responsible for any costs, such as transportation, accommodation or any additional loss.
If you would like you give your space to another client, you must email us with their name to update the records and to ensure they have signed the waiver.
Course prices will not be prorated if you are not able to attend all the sessions.
TREATMENTS CANCELLATION POLICY
For all treatments we have a strict 48-hour cancellation policy. You can cancel in studio, by email or by phone.
Providing you cancel within 48 hours of your scheduled treatments; we are able to reschedule your appointment. Alternatively, you will have the option to have the cost of the treatment (£10 admin admin fee) refunded to your bank account or have the full cost of your treatment credited to your CO YOGA Account.
If you do not cancel your appointment within 48 hours, or if you simply do not attend your session, you will be charged the full fee.
A booking confirmation email and an appointment reminder email will be sent to you at the address that we have for you on your CO YOGA Account. These will highlight the date and time for which you will be charged.
CONCESSONS & DISCOUNTS
No discounts or concessions are available on our monthly Direct-Debits, Drop in passes or introductory offer.
No additional discounts or concessions are available in conjunction with any special offers.
Only one discount or concession can be applied at one time.
LATE-COMERS POLICY
Late comers will only be admitted into a 60-minute class if they can be on the mat within the first 5 minutes of the class.
OUR WEBSITE
When using our website, you agree to:
Seek our written permission if you would like to link to our website or copy our content in any way, shape or form. By supplying us with material via digital or a hard copy, you allow us unlimited, royalty free use of its contents.
Thoroughly read and comply with our terms and conditions set out within. Anyone infringing on the aforementioned terms could be excluded from the use of our website.
LIABILTY WAIVER
By registering with CO YOGA, you are in agreement:
That you are participating voluntarily in a class, course, or workshop offered by CO YOGA Studio. You recognise that yoga requires physical exertion that may be strenuous and may cause physical injury, and you are fully aware of the risks and hazards involved. You represent and warrant that you are physically fit and you agree to assume full responsibility for any risks, injuries or damages, known or unknown, which you might incur as a result of participating in the program.
You understand that you may receive physical assists or adjustments to enhance or correct your body posture during class by either the teacher or an assistant in class. You will take accountability for alerting the teacher and assistant of any injury or impairment in advance before class begins or if you do not want to receive any assists.
You understand that CO YOGA reserves the right to make alterations to the timetable, instructors and/or equipment.
You understand that photos and videos may be taken of the class and used by CO YOGA.
You knowingly, voluntarily and expressly waive any claim you may have against CO YOGA for injury or damages that you may sustain as a result of participating in the program.
You, your heirs or legal representatives forever release waive, discharge and covenant not to sue for any injury or accident caused by their negligence or other acts.
You understand that an area for personal belongings is available during class, however, you agree that CO YOGA is in no way responsible for the loss or damages of any of your belongings while you attend class.